Updates: eHost is closed permanently
eHost.com is officially closed for business since September 7th, 2017 hence this eHost review is no longer relevant.
The closure of eHost.com did not create much fuss – as it merely means the end for one of many hosting brands owned by EIG. There is no news of massive staffs lay off so far; and I assume eHost’s servers and network infrastructure will remain in use by other EIG brands.
The transition process has already begun according to the officials. New users are now referred to iPage (signup price $1.99/mo, visit iPage here); whereas existing eHost users are transferred to JustHost (for cPanel users) and Sitelio (for SiteBuilder users).
Alternatives to EHost
Are you looking for a professionally designed and hosted website?
If yes, then eHost web hosting is an ideal ally. This web host empowers you to design your site from scratch as per your needs with literally no programming skills or technical knowledge.
While eHost is relatively new to the hosting world, it is growing consistently and offers high performance hosting services at competitive prices with quality customer support. It offers true value for money with several freebies, different web design templates and a free domain name.
Let’s take a look at their features, major advantages and disadvantages.
eHost Company Background
eHost is the brainchild of the Endurance International Group (EIG). Being a part of EIG, eHost has been providing cloud-based solutions, including web design, web hosting, domain name registration and other related products and services to individuals, businesses, and non-profit organisations.
Even though eHost has not received any rating from the BBB (Better Business Bureau) so far, the fact that it is a part of the popular Endurance International Group makes it a reliable hosting provider. In fact, this web host is constantly being optimised for conversion by EIG.
Features and Advantages
Let’s look at the various features offered by eHost.
Performance – Speed and Uptime
This web-hosting provider offers an uptime guarantee of 99.9%, which is pretty high and should suffice for your website. If your shared server experiences a significant amount of downtime and falls below your uptime expectations, you can receive one month of credit to your hosting account free of charge. Of course, planned downtime due to maintenance activity is not included in this clause.
Their ‘terms and conditions’ clearly state that the uptime of your server will be calculated as the reported uptime from the OS as well as the Apache Web Server, and this may differ from the uptime that is reported by any other individual monitoring services. You can request credit by creating a support ticket to eHost’s billing department with proper justification at the eHost Helpdesk.
Aside from the higher uptime, since eHost uses high-performance, load balanced servers, websites hosted by them have faster page load speeds and handle traffic better. Thus, you can rest assured that your visitors will have a seamless experience while navigating through your site.
eHost understands the importance of effective security measures for the storage and communication of your data. You have access to an enhanced security suite (worth $100 in value) that ensures a highly secure hosting environment for your website. It gives you a sense of security by providing 24×7 network monitoring services.
You also receive anti-virus protection built-in if you use the hosted email service provided by your eHost account.
eHost prioritises customer satisfaction above all else, and they understand that technical issues or problems could arise at any hour. This is why they offer 24/7 support via phone, live chat, and email. Their trained and qualified support personnel ensure that your complaints are addressed and resolved as quickly as possible.
The best part is that they try their best to live up to their claim of answering your calls within two minutes and thus keep your wait time to a minimum. They possess an extensive, online help centre, where you can find solutions to most queries. eHost also offers easy to follow, step by step tutorials to setup your hosting service.
eHost offers the industry standard cPanel to help you manage your hosting account. If you are an experienced webmaster, this makes your life a lot easier because you’re already used to this dashboard.
However, if you’re new to web hosting, this is a great dashboard to get started from and is very easy to pick up and use. It is extremely user-friendly and enables you to host unlimited domains from a single cPanel dashboard.
cPanel offers you access to a simple eCommerce package with which you can build an online store and start selling your goods online. You can select a shopping cart of your choice and integrate PayPal for an easy payment solution.
If you base your blog or websites on WordPress, you can design them easily as eHost supports the popular CMS with easy installation. Also, cPanel provides you access to a state of the art, drag-and-drop website builder. It gives you the liberty to choose from hundreds of different templates that can be used to create professional looking websites with no coding knowledge.
You can also use Google Webmaster tools from the cPanel to get valuable insights about your site’s traffic and monitor your site’s performance in Google search results.
You can set up unlimited email addresses on your own domain with email forwarding, autoresponders, and customisable spam filters built-in.
As customer satisfaction is of prime importance for eHost, they offer an attractive 45-day money back guarantee for their shared hosting services. If you are not happy with their hosting plan or find a better web host, you can get a refund by submitting a ‘refund request’ to the eHost support team within 45 days of signing up.
If your claim is valid, you are entitled to a refund of the complete, basic shared hosting fees paid earlier. Your refund does not include administrative fees, custom software installation fees, additional setup fees, and other additional charges.
Such a clear and precise clause makes sure that customers are always satisfied with the offers and services of the eHost.
Plans and Pricing
eHost offers a single hosting plan that comes with a free domain name for the duration of the plan, support for unlimited domains, a 45 day money-back guarantee, thousands of professional web design templates, enhanced security features (worth $100 for free), and free marketing tools.
The detailed features of the plan offered are discussed below:
Pro Shared Web Hosting
(for individuals or small business owners)
This shared hosting plan starts at $2.99 per month for a 3-year subscription, $3.99 per month for a 2-year subscription, or $4.99 per month for a 1-year subscription, or $6.99 per month for monthly subscriptions.
The rates mentioned here include a 50% discount that is currently active on the official eHost website. When your subscription period ends, you may have to renew the plan at the original rate.
This plan offers unmetered storage space and bandwidth, which means there are no pre-set limits. eHost claims that you will have more than enough storage space and bandwidth to ensure a significant online presence for your website or blog.
In some very rare cases (aside from 99.95% of eHost’s customer base), there may be some restrictions applicable on accounts that utilise resources beyond the requirements for normal operation of a personal or small business website.
Under this plan, you can create unlimited POP/IMAP email accounts, with each mailbox having a storage capacity of 500 MB or 10,000 email messages (whichever is applicable first). Your eHost Pro hosting account also has access to unlimited MySQL databases.
• eHost offers a free domain name for life. This is an awesome deal as it saves you a lot of money spent for domain name renewals on a yearly or bi-yearly basis.
• It offers a highly effective website builder with thousands of design templates to choose from, that help you to build a professional looking website in very little time, with minimum effort and coding skills.
• You get plenty of freebies such as $100 Google Adwords credit, $100 Yahoo!/Bing paid ads credit, 1GB cloud storage with justcloud.com, a free Yellowpages.com listing, and a toll-free phone number (only for the US).
• The price of the shared hosting plan offered by eHost is very competitive, considering the numerous features offered.
• This web host offers only one shared hosting plan and doesn’t have any VPS or dedicated hosting services. Therefore, it is suitable only for individuals or small business owners with considerably lower website traffic.
• If you require significantly higher bandwidth or storage space, then, the unmetered bandwidth and storage space offered by eHost might not suffice.
The Final Verdict
If you are running a small blog or website with lower daily traffic, then, eHost could prove to be an ideal, pocket-friendly hosting service. It would literally hold your hand through the entire setup and design phase to help you get your website up.
However, if you expect significant growth in traffic or require unlimited storage, then, eHost isn’t your cup of tea. It is growing consistently and they might introduce better hosting plans in the future, but for now, they’re best suited for smaller websites with little traffic.
Have you used eHost before? How was your experience with them? Let us know in the comments below and thanks for reading!