Namecheap vs Godaddy – Reviews and Comparison

Within the past 5 years, the number of domain registrars and website hosting companies have grown exponentially. As a result of this explosive growth, it can be challenging to select a domain registrar among the many companies that provide domain registry services.

Some registrars specialize in selling domain names. While others sell additional features such as web hosting, security, email marketing solutions and cloud services. With some domain registrars, the list of services they offer are endless.

Two of the most well known domain registrars are Namecheap and GoDaddy. Before we take a look at the features of each of these services, let’s explore some features that you should look for in a great domain registrar.

How to Select a Reliable Domain Registrar

When you are researching domain registrars, you must remember that each registrar has access to the same domain names and URLs. This means that no company can provide you with better URL names than other companies.

Here are a few questions you should ask yourself before you select a domain registrar. What features are being offered with the domain registry package? Is the price competitive with other domain registrars? If not, what features are being offered to compensate for the price difference? Has the company created processes that make it easy for you to manage your services without assistance?

This is a list of things you should pay attention to as you conduct your research.

  1. Additional or hidden fees associated with transferring your domain name
  2. History and reputation of providing quality services
  3. Reasonably-priced services
  4. Accredited by the Internet Corporation for Assigned of Names and Numbers(ICANN)
  5. Easy domain transfer and forwarding services
  6. 24/7 customer support
  7. Private WhoIs registration
  8. Manual and automatic renewal features

There are plenty of domain registrars that come and go. It is important to pay close attention to the terms and conditions of your service provider.

When you visit your prospective domain registrar’s websites, you should stay focused on your immediate needs. With all of the services that are provided, it can be easy for you to get distracted by the numerous specials and offerings on the website.

Competitive pricing should be a factor as you select your domain registrar, but it should not be the only factor. Make your final decision by considering all of the features that were mentioned earlier in this review.

Many experts recommend that customers use a different domain registrar and website hosting service. If you decide to change to another website hosting service, having your domain name with the same registrar can complicate the matter. You should ask the customer representative of your prospective domain registrars if switching your domain registry to another website host will cause any disruptions.

Namecheap vs GoDaddy – Which Domain Registrar is the Best?

If you have been contemplating whether to subscribe to Namecheap or GoDaddy, this comparison will help you sort out the details associated with each domain registrar. Our primary goal is to help you make an informed decision after you read this comparison of Namecheap and GoDaddy.


As a leading domain registrar that is accredited by ICANN, Namecheap has developed a strong market share since it was founded in 2000. Namecheap has provided over 4 million domain names to customers throughout the world. Although Namecheap’s core business is domain registry services, it provides additional services including web hosting, email hosting, security and cloud-based services.

Learn more about what they offer in my Namecheap Review.


In terms of size and market domination, GoDaddy is the largest domain registrar. In fact, GoDaddy has over 30 percent of the domain registry market share.

This company has provided more than 59 million domain names registered throughout the world. GoDaddy provides a wide array of services including email aliases, online marketing tools, search engine optimization, privacy protection and sub domains.


Both Namecheap and GoDaddy offer various advertisement promotion codes that are available on several websites on the internet. Since both sites offer so many services to customers, it would be difficult to compare the prices of each service. For the purposes of this review, we will compare the prices of a 1-year renewal rate for domain names of each site.


$10.69 each year to purchase a .com domain
and $8.88 + ICANN fee, for new domain name registrations.


$11.99 each year to purchase a .com domain

Namecheap and GoDaddy offer various prices on .net, .org, .info, .co, .biz .io and .us domains. On both sites, you can receive additional discounts if you pay in full for service for multiple years. GoDaddy and Namecheap allow you to register your domain name for up to 10 years. There are also several Godaddy alternatives.

Overall, prices are cheaper on Namecheap + they offer you Privacy Protection for FREE, where as on GoDaddy this is a premium addon.

Namecheap and GoDaddy – Pros and Cons

When you are looking for a domain registry service, you must keep in mind that the perfect domain registrar does not exist. Every domain registrar has good and bad aspects.

With that said, there are pros and cons associated with Namecheap and GoDaddy.

Pros – Namecheap

  • Good service and security features
  • ICANN Accreditation
  • Domains are simple to transfer
  • Minimal upsell tactics
  • Knowledgeable help desk
  • 24/7 customer support via help desk
  • Competitive price points for all services

Cons – Namecheap

  • Some new domain extensions can be very expensive.
  • Customer support needs improving

Pros – GoDaddy

  • Large, trusted brand in the domain name registry industry
  • Easy to purchase and select a domain name
  • Website seems easy to navigate and understand the offerings
  • 24/7 customer support
  • A wide range of services with GoDaddyPro
  • Customer support representatives are helpful and knowledgeable
  • Accredited ICANN

Cons – GoDaddy

  • Check-out process can cause confusion
  • Domain manager is not integrated into same window as other features
  • Difficult domain transfer process
  • Too many instances of upsell
  • Long customer support wait times
  • Due to promotions and upsell tactics, there are a lot of pop-up specials on the screen. This can be annoying when you are trying to navigate quickly around the site.

As you compare Namecheap and GoDaddy, be mindful that GoDaddy is a larger company. There some problems that large companies experience. For example, GoDaddy may not have as many personal touches as Namecheap.

Namecheap is a smaller company. As a result, it can provide more personalized attention and services for its customers.

Overall User Experience

Your time is limited. So your domain registrar should provide an easy-to-navigate user experience for you. Managing your domain name should not consume a large amount of your time during the day. This section of the review will explore the overall user experience including point of purchase, use and navigation.

The overall check-out process for this domain registrar is quick and seamless. The process is straightforward, and there are not a lot of upselling tactics to disrupt your experience.

Namecheap provides a good search engine for domain name suggestions. When you enter this site, you will notice that Namecheap does not have all of the bells and whistles like its larger competitor. Namecheap offers a quick live chat feature, but it lacks telephone support services.

Read my guide on how to register a domain name with Namecheap.

The GoDaddy website experience is lively and colorful. At first glance, you can the company has a lot of offerings. However, the hustle and bustle associated with this website can be confusing.

First of all, GoDaddy is the epicenter of upsells. With each click of your mouse, you will be bombarded with an advertisement for a different special. If you want to get a domain name quick, fast and in a hurry, the constant upsells can stall your progress.

GoDaddy offers both telephone and live chat support options. This feature is good for you if you need a solution to a problem that you cannot figure out on your own.

GoDaddy offers a domain management feature. However, the domain manager opens in another window. This feature makes the user experience feel segmented and disjointed.

DNS Management Interface

The DNS management window is the sections that enables you to make changes. Unless you have a technology manager, you will be making all of your DNS changes manually. You may have to reroute your DNS to your web host, configure sub domains and set up emails related to your domain. The DNS management interface needs to be user-friendly.

Namecheap’s DNS Management Interface
Namecheap offers a streamlined DNS management interface. It is free from clutter and unnecessary upsell offers. Namecheap’s layout is straightforward. It is constructed in a way that minimizes the time it takes for you to quickly make changes and leave the site.

GoDaddy’s DNS Management Interface
GoDaddy has a more cluttered DNS management interface. There are additional features on the management interface that do not add value to the customer experience.

For example, you may notice features on your DNS management interface that you did not purchase. This part of the site features extra settings for GoDaddy’s upsell subscriptions. These features get in the way of functionality and make the user experience burdensome.

Domain Name Extras

It is not uncommon for domain registrars to provide extra services that are included in the price of your subscription price. After all, there is so much competition that they need to do make an extra effort to differentiate their services from the other companies in the domain registry industry.

Namecheap Extras

  • 100 percent free email forwarding services
  • Reliable DNS (no history of company being hacked)
  • WhoIs privacy feature is bundled
  • Namecheap charges $3 for photo storage and limited hosting package
  • Free custom name servers

GoDaddy Extras

  • GoDaddy charges an additional fee for custom name servers
  • GoDaddy provides a limited hosted package and photo storage for free for 1 year
  • GoDaddy charges an additional fee for WHOIS guard
  • GoDaddy offers email as an upsell package
  • GoDaddy offers a reliable DNS, but the site has been hacked

Namecheap and GoDaddy Upsell Tactics

The internet has evolved so much during the past 20 years that it is hardly recognizable. As technology improves, the need for specialized services grow.

As a result of the internet’s continuous growth, it is not unusual for both Namecheap and GoDaddy to provide customers with the opportunity to take advantage of other offers. This tactic is actually a valuable service for customers, and a lucrative marketing opportunity for domain registrars.

When it comes to using upsell tactics, the GoDaddy website seems to be aggressive and pushy. It seems as if the annoying upsells advertisements do not give you time to make a conscious decision about whether you need to purchase the additional service. If you do not like pushy marketing strategies, visiting the GoDaddy website can frustrate you.

In terms of upsells, Namecheap and GoDaddy offer some of the same packages for hosting and storage. Some of the most common upsells for each of the domain registrars include SSL certificates.

Company Values

If you are like most people, you like to support companies that have admirable company values. When you support any company, you are providing them with the means to further their messages and position in the marketplace.

Namecheap publicly opposes the Stop Internet Piracy Act (SOPA). The purpose of this legislation was to limit the freedom of internet users. Namecheap believes that every person should have the right to use the internet as they desire in a responsible manner without legislative restraints.

GoDaddy actively supports the SOPA legislation. They also support marketing practices that attempt to lock their customers into extended agreements. Another practice they have is using sexual exploitation to market their services.

Although many of these practices may not offend you, it is good to be aware of the values of each of the companies.

Namecheap vs. GoDaddy – Conclusion

The purpose of this review is to provide you with enough information to help you select a domain registrar that meets your needs. Our goal for this review is to tell you whether Namecheap or GoDaddy is the best domain registrar, in our opinion.

Our opinion is that NameCheap is the the best.

Namecheap and GoDaddy are both good domain registrars in their own right. Both of the registrars provide domain names at reasonable prices. They have solid security features, flexible domain management services, around the clock customer support and dynamic DNS performance. Another positive feature associated with Namecheap and GoDaddy is they provide freebies when you get services.

If you like domain registrars that offer a few services, provide a user-friendly interface and minimizes upsell tactics, Namecheap might be a clear choice for you.

GoDaddy might be a better option for you if you favor 24/7 customer support via the telephone, require a lot of services and are not bothered by an interface that features several upsell tactics.

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My name is Jamie Spencer and I have spent the past 5 years building money making blogs. After growing tired of the 9-5, commuting and never seeing my family I decided that I wanted to make some changes and launched my first blog. Since then I have launched lots of successful niche blogs and after selling my survivalist blog I decided to teach other people how to do the same.

14 thoughts on “Namecheap vs Godaddy – Reviews and Comparison”

  1. I went with Namecheap for a domain name, wordpress hosting, private email and an SSL certficiate. I have very little experience with websites and their online chat support were very helpful especially with setting up the SSL certificate for my website. I have no experience with GoDaddy so I can’t say anything about them but I could definitely recommend Namecheap.
    I had my email for over a year with Google G-Suite but I saved myself a good bit of money by switching to Namecheap private email. Obviously G-Suite is better but a years subscription on Namecheap only cost me what I would spend on G-Suite in a month

  2. I’ll switch to Namecheap too, I’m planning to host with Webflow, but at least I’ll keep my domains with Namecheap. I’ve recently paid 48 euros for a. year of a renewal for the domain, and their email reminders for products already cancelled is annoying, I receive warning notifications all the time, that I’m about to loose a hosting or a domain that I already cancelled several months ago. I’m exhausted of godaddy, want to switch to something different. I’ll give namecheap a try!

  3. I’ve switched my 15 domain names to Namecheap. I also purchased their hosting service, only to find out after purchasing it, that they have only Linux servers and cannot host Windows ASP.NET-based websites, which is what I have. So unfortunately I purchased a hosting plan that I could not use. On the plus side though, I was able to cancel the hosting plan and get a full refund. This situation could have been avoided in advance if there had been some mention of the Linux vs. Windows issue somewhere on Namecheap’s website, but I saw no mention of it. So far, I like Namecheap, but they could do a better job of explaining the Linux/Windows issue.

  4. I currently have over 75 domain names with Go-Daddy and would like to know if you can provide a competitive
    pricing alternative. In addition, I am interested in an Affiliate Program since I have the
    American Business Bureau and the American Consumers Bureau. I am not happy with
    the Commission Junction Company that is associated with Go-Daddy. I look forward to hearing from you, at your convenience. Thank you.

    • Hi Dr Eric.

      I had a similar number with Godaddy about 2 years ago. I moved all over to Namecheap
      I’ve saved a fortune on renewals, as GD’s renewal costs in recent years have skyrocketed.

      You can also try Use coupon code “sitehub” to get 25% off all purchases.

  5. Godaddy auto renews for the original length you bought the domain for. So all my domains are renewing for 8 years etc.. They said there is no way to fix this.

    Namecheap is loads better.

  6. Actually i want to get my domain hosted and since last 2 days i have been searching for the Cheap Linux Hosting provider other than so can you suggest me some better options to get it?

  7. I completely agree with everything in this article. I had been with GoDaddy for a long time before recently moving all my domains over to Namecheap, and it’s so refreshing to finally have cut all ties with them.

    The upselling points you made note of are a HUGE problem with GoDaddy, and I know a lot of people who have been ripped off because of them. Heck, even I was ripped off when I bought my first domain.

    The comment from the GoDaddy employee above is hilarious and just goes to show the level of ignorance and lack of care for the customer the company has.

  8. “If you’re not a complete idiot, simply pay attention to what you buy on the invoice page, and know what you want, or ask questions.”

    What a condescending, patronising attitude that completely ignores the interests of the customer.
    This comment alone puts me off of GoDaddy

  9. I’m a tenured GoDaddy support representative. There’s quite a few errors in this report. Definitely slanted towards Namecheap. To me, it’s simple, and yes, our website sells many products through what this author calls “upsells”. If you’re not a complete idiot, simply pay attention to what you buy on the invoice page, and know what you want, or ask questions.

    Most people with a checking account can tell when they’re being sold. Follow your gut. Ask more questions. Secondly, there are these little trash cans next to every product BEFORE you click PURCHASE.

    Lastly, most products, not including domains, have a 30-day money back guarantee if you purchase for a year or longer. Use it. As far as the knowledge base is concerned, when you call support, it’s second to none. I’ve called NameCheap, and others, on behalf of many customers over many years, yes a 3-way call. My customers do not need to understand because I inform, I teach. Have I ever had another registrar call in to GoDaddy for assistance? No. Why? Because unless you know exactly what you’re doing, most other registrars, including Namecheap, have a very select few representatives that stick around year after year to really understand what to do.

    I find myself educating the representative I’m speaking with 9 out of 10 times. Our DNS is on one page, yet there are 3 ways to view all your domains prior to looking at the DNS. This is because we’ve been around a LONG time. Some customers 16+ years. If you have 1 domain or 200 domains, there’s a solution to fit you. It’s not complicated unless you’re stubbornly set on “some way of doing it”. To me, that seems inflexible.

    GoDaddy is quite flexible. I have yet to see a registrar DNS that rivals ours in performance, flexibility and ease, and I’ve seen a BUNCH. Take it for what it’s worth. Prices are always relative. If $18 a year for a .com domain scares you, and $15 or less makes you feel better, you either have 150 domains, or perhaps you need that 24/7 support for $3 extra per year. If you have 150 domains, trust me, you’ll want our tools, and you’ll be a discount domain club member and only pay $8.50 a year for the .com domains. Oops! Story didn’t mention that, did it..

    • Thank you for your comment Godaddy. Very insightful into the mind set of a GoDaddy employee.

      The only reason why this article is leaning towards Namecheap is because they’re a better domain registrar than Godaddy. Fact!!!!

      They’re cheaper, their site is SO much easier to navigate around, and most importantly they do not hard sell you to earth and back. Your comment about “If you’re not a complete idiot, simply pay attention to what you buy on the invoice page” is offensive to those people who have fallen foul to your upselling tactics.

      These are the people who may have never bought hosting or a domain before and can get very confused on your site, and you really don’t help them by having services like “Privacy Protection £4.99 per year” preselected on their purchase. They literally have to untick it to “No Thanks” in order to stop the £4.99 charge for something they don’t need. By the way, that service you offer for £4.99 per year comes FREE OF CHARGE WITH NAMECHEAP.

      Another underhand tactic is having the domain name set to 5 Years at checkout, when most people only want to pay for 1 to 3 years. Again your customer has to be on their guard and make sure they don’t pay for something they don’t want.

      In the past I have also nearly pressed a button for a service I do not require, which is very easy to do when you’re given so many different up-sell options.

      With Namecheap, you don’t need to opt out of any addition purchase. All you do is pay for what YOU have selected.

      Agree with you that the Godaddy support is good and you sound like you’re very good at your job, but your upselling, your platform and your prices suck. Also the 30 day money back guarantee is “sketchy” to say the least. I know people who have been refused a refund on hosting because they “uploaded content” onto the server. LOLOLOL!!!

    • Wow, just wow (face palm)…And officially going to switch to Namecheap for all my domains. Boggles my mind how someone thought that was a good way to talk to someone who reviews their service AND that potential customers might read it. Seriously, been with GoDaddy for almost a decade, and have had many of the issues mentioned above but until today, wasn’t interested in the hassle of switching. Timing is perfect, Namecheap sent me an email about switching earlier today. Starting that now.

      • Good call Brady!

        About 70% of all my domains are with Namecheap. They’re renewal prices are excellent, so there’s really no need to transfer away to find better prices.

        Good luck.

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