Namecheap vs Godaddy – Domain & Hosting Reviews and Comparison

Over the past few years, the number of domain name registrars and website hosting companies has grown. Because there are so many to choose from, it can be tricky to decide which one is right for you and your business.

After all, you want to be sure you are making the right choice.

Don’t worry though, that’s why we’re here!

Today we’re going to be comparing two of the most well-known domain and web hosting providers side by side. That’s right; we’re looking at Namecheap vs GoDaddy.

We’re going to be looking at exactly what each of these top players offers with their domains and hosting plans. After reading this article, you will have all the information you need to decide which one is right for you.

Let’s begin.

How to Select a Reliable Domain Registrar

When you are doing your research, an important thing to remember that all these companies have access to the same domain names and URLs. Basically, no company can provide you with better URLs than another.

Some registrars specialize in selling domain names. Others sell extra features such as web hosting, security, email marketing solutions, and cloud services. With some domain registrars, the list of services they offer is endless.

Here are a few questions you should ask yourself before you select a domain registrar.

  • What features come with the domain registry package?
  • Is the price competitive?
  • If not, what features make up for the price difference?
  • Is it easy for you to manage your services without help?

8 Important things to look out for when choosing a domain registrar:

  1. More or hidden fees associated with transferring your domain name
  2. History and reputation of providing quality services
  3. Reasonably-priced services
  4. Accredited by the Internet Corporation for Assigned of Names and Numbers (ICANN)
  5. Easy domain transfer and forwarding services
  6. 24/7 customer support
  7. Private WhoIs registration
  8. Manual and automatic renewal features

When you are checking out possible domain registrar’s websites, stay focused on what you came for. Because of all the available services, it’s easy to get distracted by other offers on the website.

Competitive pricing should be a factor as you select your domain registrar. It certainly shouldn’t be the only factor though! Make your final decision by looking at all the features that we mentioned above.

Many experts recommend using a different domain registrar to your website hosting service. This is because you might want to switch to another host further down the line. Having your domain name with the same company can complicate the matter.

If you’re unsure, you can always ask. They will let you know if switching your domain to another host in the future will cause any problems.

Namecheap vs GoDaddy – Which Domain Registrar is the Best?

If you’re not sure whether to choose Namecheap or GoDaddy, you’re not alone. This article will give you everything you need to make an informed decision on which one is right for you.

Namecheap

Namecheap is the leading domain registrar accredited by ICANN. It has developed a huge market share since it was founded in 2000.

It has provided over 4 million domain names to customers throughout the world. Although Namecheap’s core business is domain registry, it offers a range of other services too.

These include web hosting, email hosting, security, and cloud-based services.

You can learn more about what they offer in my Namecheap Review.

Godaddy

godaddy

When it comes to size and market domination, GoDaddy is the largest domain registrar around. They hold over 30 percent of the domain registry market share!

They have provided more than 59 million domain names registered throughout the world. GoDaddy offers lots of other services too, including:

  • Email services
  • Marketing tools
  • SEO tools
  • Privacy protection
  • Subdomains
  • Hosting services
  • Website builder

Namecheap vs. GoDaddy: Domain Name Pricing

It’s time to look at how these two companies measure up when it comes to pricing for their domain registration service. To keep things fair for this review, we will compare the price of a 1-year renewal rate for domain names of each site.

Namecheap Pricing

Namecheap costs $8.88 for the first year for a ‘.com’ domain and $8.88 + ICANN fee for new domain name registrations. After the initial offer period, it renews at $12.98 per year.

GoDaddy

GoDaddy costs $11.99 each year to purchase a .com domain and renews at $18.99 per year.

Both Namecheap and GoDaddy offer various prices on .net, .org, .info, .co, .biz .io and .us domains.

On both GoDaddy and Namecheap, you can receive a discount if you pay in full for service for more than one year. Both companies allow you to register your domain name for up to 10 years. There are also several GoDaddy alternatives.

Overall, prices are lower with Namecheap. Not only is their initial offer price cheaper, but their renewal price is lower too. They also offer you Privacy Protection for FREE, whereas with GoDaddy, this is a premium add-on.

Namecheap and GoDaddy – Pros and Cons

When looking for a domain service, remember there’s no perfect company. Every domain registrar has its good and bad aspects.

With that said, there are pros and cons associated with Namecheap and GoDaddy.

Namcheap Pros & Cons

Pros – Namecheap

  • Good service and security features
  • ICANN Accreditation
  • Domains are simple to transfer
  • Minimal upsell tactics
  • Knowledgeable help desk
  • 24/7 customer support via help desk
  • Competitive price points for all services

Cons – Namecheap

  • Some new domain extensions can be very expensive.
  • Customer support needs improving – They don’t offer phone support

GoDaddy Pros & Cons

Pros – GoDaddy

  • A large trusted brand in the domain name registry industry
  • Easy to choose and buy a domain name
  • Website is easy to navigate and understand the offerings
  • 24/7 customer support
  • A wide range of services with GoDaddy Pro
  • Customer support representatives are helpful and knowledgeable
  • Accredited ICANN

Cons – GoDaddy

  • The check-out process can cause confusion
  • Domain manager is not integrated into the same window as other features
  • The domain transfer process can be difficult
  • Too many instances of upselling
  • Long customer support wait times
  • Due to promotions and upsell tactics, there are a lot of pop-up specials on the screen. This can be annoying when you are trying to navigate quickly around the site.

As you compare Namecheap and GoDaddy, be mindful that GoDaddy is a larger company. There are some problems that large companies experience. For example, GoDaddy may not have as many personal touches as Namecheap.

Namecheap is a smaller company. As a result, it can provide more personalized services to its customers.

Namecheap vs GoDaddy: User Experience

There are few things worse than trying to change something relating to your domain and not being able to. Offering a good user experience is essential. Your domain registrar should provide an easy-to-use and intuitive user experience for you.

Now we will explore the user experience for each of these providers. We’re going to look at everything from the point of purchase, to ease of use and navigation.

Namecheap

The check-out process for Namecheap is quick and seamless. It’s easy to use, and there are very few upselling tactics to disrupt your experience.

Namecheap provides a good search engine for domain name suggestions. You will also notice that Namecheap does not have as many bells and whistles as GoDaddy. It’s famous for being straightforward and easy to use.

If you need to contact customer services, Namecheap offers a quick live chat feature. Unfortunately it lacks telephone support services, which may be a deal-breaker for some.

Read our guide on how to register a domain name with Namecheap.

GoDaddy

The GoDaddy website experience is lively and colorful. Straight away you will see that they have a lot to offer. But, the hustle and bustle associated with this website can be confusing.

First of all, GoDaddy loves to upsell. With every click, you will be bombarded with an advert for a different special offer. If you want to get a domain name quickly, the constant upsells can slow you down.

GoDaddy offers both telephone and live chat support options. This is a great feature to have if you need help with a problem that you cannot figure out yourself.

GoDaddy offers a domain management feature. However, the domain manager opens in another window. This feature makes the user experience feel segmented and disjointed.

DNS Management Interface

The DNS management window is the section that enables you to make changes involving your domain. Unless you have a tech manager, you will be making all your DNS changes manually.

You may have to reroute your DNS to your web host, configure subdomains and set up emails related to your domain. Because of this, the DNS interface must be user-friendly.

Namecheap’s DNS Management Interface
Namecheap offers an easy-to-use DNS interface. It is free from clutter, and unnecessary upsell offers. Namecheap’s layout is straightforward. It is constructed in a way that minimizes the time it takes for you to make changes and leave the site quickly.

GoDaddy’s DNS Management Interface

GoDaddy has a more cluttered DNS management interface. There are extra features on the management interface that do not add value to the customer experience.

For example, you may notice features on your DNS management interface that you did not buy. This part of the site features extra settings for GoDaddy’s upsell subscriptions. These features get in the way and can make the user experience clunky.

Namecheap Vs GoDaddy Extras – Domain Name Extras

It is not uncommon for domain registrars to provide extra services included in the price of your subscription. After all, there is so much competition that they need to make an extra effort to differentiate their services from their competitors.

Namecheap Extras

  • 100 percent free email forwarding services
  • Reliable DNS (no history of company being hacked)
  • WhoIs privacy feature is bundled
  • Namecheap charges $3 for photo storage and limited hosting package
  • Free custom name servers

GoDaddy Extras

  • GoDaddy charges an extra fee for custom name servers
  • They offer a limited hosted package and photo storage for free for one year
  • GoDaddy charges an extra fee for WHOIS guard
  • Email accounts are offered as an upsell package
  • GoDaddy offers a reliable DNS, but note that the site has been hacked in the past.

Namecheap vs GoDaddy: Shared Hosting Plans

Namecheap and GoDaddy offer affordable hosting plans, including WordPress hosting and shared hosting. Let’s compare their shared hosting plans to see exactly what’s included in the price.

Namecheap Shared Hosting Plans

Name cheap offers three shared hosting plans depending on your needs.

First up is the starter plan, called Stellar, which starts at $1.58/month and renews at $2.88/month. This plan includes 20GB SSD storage, a Free domain name (Limited TLDs available), up to 3 websites, and free CDN.

Next up is Stellar Plus, which starts at $2.68/month and renews at $4.88/month. This plan includes unmetered SSD, unlimited websites, domain names, and free CDN.

And last but not least is Stellar Business which starts at $4.80/month and renews at $8.88. This plan includes everything from the Stellar Plus plan and 50GB SSD and Cloud Storage.

All plans also include:

  • Free SSL Certificate
  • Unmetered bandwidth
  • Free website builder
  • Domain privacy protection
  • Free supersonic CDN
  • 30-day money-back guarantee

If you want to give Namecheap a try, head over to their website, where you can check out their hosting plans in more detail.

Now, let’s check out what GoDaddy has on offer.

GoDaddy Shared Hosting Plans

GoDaddy has four different hosting plans available, depending on your needs. Economy, Deluxe, Ultimate, and Maximum.

The Economy plan starts at $2.99/month and renews at $8.99/month. This plan include one website, 100GB storage, ten databases, and unmetered bandwidth. It also comes with free 1-click WordPress installation.

The Deluxe plan starts at $5.49/month and renews at $11.99/month. This plan includes everything from the Economy plan. It also includes unlimited websites, unlimited storage, and 25 databases.

The Ultimate plan starts at $6.99/month and renews at $16.99/month. It includes everything from the Deluxe plan. This plan also offers increased processing power, unlimited databases and a free SSL certificate.

The Maximum plan starts at $13.99/month and renews at $24.99/month. This plan includes everything from the Ultimate plan. It also includes free unlimited SSL certificates for all your websites.

All plans also include:

  • 1-click domain name setup
  • 24/7 security
  • 1GB database storage
  • 1-click install on over 150 free apps
  • Easy to use C-panel

If you want to give GoDaddy a try, head over to their website to check out their hosting plans in more detail.

There are a few differences when you compare these two hosting providers side by side. The main difference is, of course, the price. Namecheap offers much more affordable hosting plans. Best of all,  all plans include a free SSL certificate.

Namecheap allows you to build three websites even on the most basic plan. This makes Namecheap a very affordable option for anyone wanting to start a website or a blog on a budget.

Namecheap VS GoDaddy – Upsell Tactics

Both of these companies are in the business to make money. It is not unusual for both Namecheap and GoDaddy to upsell to their customers. There’s nothing wrong with this. Upselling is actually valuable to customers, bundling items together in return for a hefty discount. It’s also a great sales opportunity for domain registrars, giving them more revenue per customer.

When it comes to using upsell tactics, GoDaddy is a lot more ‘in your face. The annoying upsell advertisements do not give you time to make a conscious decision about whether you need to buy the extra service. If you don’t like pushy upsells when you’re trying to make a simple purchase, GoDaddy might frustrate you.

In terms of upsells, Namecheap and GoDaddy offer some of the same packages for hosting and storage. One of the most common upsells for GoDaddy is SSL certificates.

Namecheap VS GoDaddy – Company Values

Most people prefer to support companies that have admirable company values. By supporting any company, you provide them with the means to further their message and position in the marketplace.

Namecheap publicly opposes the Stop Internet Piracy Act (SOPA). The purpose of this legislation was to limit the freedom of internet users. Namecheap believes that everyone should have the right to use the internet as they desire. As long as they are using it responsibly of course, without legislative restraints.

GoDaddy actively supports the SOPA legislation. They have also been known to be involved with some shady marketing practices, which may be off-putting to some. This became clear in their controversial Super Bowl ads.

Although many of these practices may not offend you, it is good to be aware of the values of each of the companies.

Namecheap vs. GoDaddy – The Verdict

After comparing these two domains and hosting providers side by side, we can see that they both have great offerings. However, there are quite a few minor differences that might mean one would suit you better than the other.

But who is the winner here?

Our opinion is that NameCheap is the the best.

The reason Namecheap stands out as the winner in our eyes is its affordable pricing and its intuitive user interface. Namecheap offers cheaper plans when it comes to hosting, as well as registering domain names. They also provide a free SSL with all hosting plans, saving you the hassle of purchasing one separately.

Namecheap is a dream to use, and whether or not you choose to buy hosting from them, you will have a great user experience. It’s also a great choice if you don’t like being constantly upsold and advertised to. Whether you are a blogger or a small business owner, Namecheap will be suitable for you.

That being said, GoDaddy certainly isn’t a bad choice. Although it’s a little pricier, GoDaddy might be a better option for you if you want access to phone support. If you need lots of services and are not bothered by an interface that features several upsell tactics,  GoDaddy could work for you.

Final Thoughts

Overall, Namecheap and GoDaddy are both good domain registrars in their own right. They both provide domain names and web hosting services at reasonable prices. Both have solid security features, flexible domain management services. They also offer around-the-clock customer support and dynamic DNS performance.

Want to try Namecheap? Head over to their website now to check out their hosting plans in more detail. 

If you think GoDaddy might be a better choice for you, head over to their website to view their plans in more detail.

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Jamie Spencer

My name is Jamie Spencer and I have spent the past 5 years building money making blogs. After growing tired of the 9-5, commuting and never seeing my family I decided that I wanted to make some changes and launched my first blog. Since then I have launched lots of successful niche blogs and after selling my survivalist blog I decided to teach other people how to do the same.

26 thoughts on “Namecheap vs Godaddy – Domain & Hosting Reviews and Comparison”

  1. NAMECHEAP CUSTOMERS BEWARE!!! My Hosting got hacked – somebody got into namecheap and took over my hosting and three websites! Namcheap couldn’t be bothered to resolve or investigate despite numerous request, emails and pleads. Developers and consumers beware you data is not safe with namecheap!

    Reply
  2. After that condescending ahole ‘tenured GoDaddy support representative’s’ comments, I will be switching ALL 14+ years & 100+ domains to Namecheap.
    As a Tech Specialist with many clients, walking them through the process of purchasing/renewing domains with GoDaddy is gut wrenching. Even doing it myself is a PITA. Plus I love that Privacy Protection is built in. I always found that to be a fabricated greedy product upsell. And not only do I find their management console cumbersome (besides the upselling), they change it up so much and it’s like layering cumbersome over cumbersome. I’m glad there are choices, and as a result will save a good amount of $$.

    Reply
  3. I have a hosting and a bunch of domains with GoDaddy.
    GoDaddy customer service is great but their hosting is slow at least for me.
    I switched the hosting to Namecheap a few days ago and I had nothing in the last few days except headache, trouble, and at the time of this review, my site is down for two days.
    I absolutely don’t recommend Namecheap for hosting as it is extremely unreliable.
    I give Namecheap zero star.

    Reply
  4. Wow, I just had the worst experience with this shameful company. I bought a domain name and hosting for email purposes only. After purchasing, I immediately sent an email to the Namecheap address from my old (Comcast) address and vice versa. The email I sent to the Namecheap address from Comcast arrived instantly. The email I sent from the Namecheap to Comcast went directly to the junk folder. I was on a chat with the company for nearly 2 hours and they couldn’t make it work. But that wasn’t the problem. The problem was that it took up to 15 minutes to receive some of my test emails sent from the Namecheap address!

    So I asked them to cancel my order about 2 hours after I purchased the product (while I was still on the phone with support) and they immediately sent me a note that there are no refunds. Interestingly, they use my Comcast address when writing to me. They know! Now the order was only $13, but they sure must have a lot of dissatisfied purchasers if they had to establish a policy of no refunds for a $13 order.

    So if you buy and it works, you’ve got yourself a deal, but if it doesn’t, you’re out whatever you spent. This company simply has no integrity and there is nothing you can do about it. Their protection is that they are apparently in Ukraine.

    Reply
  5. Had no issues previously but recently getting emails bounced from all Hotmail and its related servers. “550 5.7.1 Please contact your Internet service provider since part of their network is on our block list (S3150)”

    It appeared NameCheap changed my IP recently as I got another undelivered (not blocked) email message showing different IP. It could be easy as simple IP changes but still getting nowhere.

    As a shared hosting user, why should I get penalized by others in shared hosting when they sending spams. Also, when this happened Namecheap should promptly react to this by switching IP but they haven’t rather trying to UP SELL DEDICATE IP. WT*

    Reply
  6. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

    These people cannot provide any customer support. I wanted to lock in long term rates and they prevented me from doing that. I am told they triple their prices after one year.

    Worse I was blocked from logging onto my website and they did not have my email on file. So my simple email did not work, and my email was not working either. I was dumbfounded. I checked my receipt and my email was spelled correctly and LISTED ON THE RECEIPT.

    THen some douche wanted all my private information, way more than needed to reset my account. There is no way I’m giving out my phone number from some Indian to scam me. These customer service agents, don’t even understand how the proces work It was quite clearly on their own website that my issue was related to unlocking the IP on their end. The person I talked to who could not solve my problem was Prabaharan A. I hope they fire him.

    I do not recommend ever considering this company. It is bizarre that they can’t make this work. I read on their own website that in the case of my situation they needed to reset the IP. They refused to do that.

    If you want to have stroke talking to a wall with long long delays before getting a response, and people asking questions you already answered, sign up with this worthless company.

    They won’t cancel my account now, so I will have to dispute this with my credit card company.

    Reply
  7. 1) My website has been hacked under Godaddy.
    2) I agree with Jamie on everything.
    3) Godaddy told me my host is on an old server and they asked to migrate to a new one for only $ 100. What a deal!
    4) I would avoid Godaddy like covid-19.

    Reply
  8. There’s something wrong in this article and is that says you’ll have free emails with Namecheap. That’s partially true.
    Only if you hire a Shared Hosting service, will have this “benefit” and presents a lot of issues on unreceived emails, email getting to junk, etc.
    If you get an Easy WP plan, you’ll have to pay separately for the email services, using Roundcube or Horde, both offered for free in other provider’s WP plans.
    Also, you won’t have a “real” suitable cPanel, when other cheaper providers do.

    Reply
  9. Elephant shooting
    In 2011, animal rights groups including PETA complained when a video of Bob Parsons (CEO of GoDaddy) shooting and killing an elephant at night in Zimbabwe was made by Parsons and posted on his personal blog. PETA said they would be closing their account with GoDaddy.

    Reply
  10. Complete and utter BS … a good registrar takes their responsibility when it comes to things like abuse. NameCheap just look the other way and pretend nobody is telling them about abuse and tell you to shush off and/or get lost … Something smells fishy there…

    Reply
  11. I went with Namecheap for a domain name, wordpress hosting, private email and an SSL certficiate. I have very little experience with websites and their online chat support were very helpful especially with setting up the SSL certificate for my website. I have no experience with GoDaddy so I can’t say anything about them but I could definitely recommend Namecheap.
    I had my email for over a year with Google G-Suite but I saved myself a good bit of money by switching to Namecheap private email. Obviously G-Suite is better but a years subscription on Namecheap only cost me what I would spend on G-Suite in a month

    Reply
  12. I’ll switch to Namecheap too, I’m planning to host with Webflow, but at least I’ll keep my domains with Namecheap. I’ve recently paid 48 euros for a. year of a renewal for the domain, and their email reminders for products already cancelled is annoying, I receive warning notifications all the time, that I’m about to loose a hosting or a domain that I already cancelled several months ago. I’m exhausted of godaddy, want to switch to something different. I’ll give namecheap a try!

    Reply
  13. I’ve switched my 15 domain names to Namecheap. I also purchased their hosting service, only to find out after purchasing it, that they have only Linux servers and cannot host Windows ASP.NET-based websites, which is what I have. So unfortunately I purchased a hosting plan that I could not use. On the plus side though, I was able to cancel the hosting plan and get a full refund. This situation could have been avoided in advance if there had been some mention of the Linux vs. Windows issue somewhere on Namecheap’s website, but I saw no mention of it. So far, I like Namecheap, but they could do a better job of explaining the Linux/Windows issue.

    Reply
  14. I currently have over 75 domain names with Go-Daddy and would like to know if you can provide a competitive
    pricing alternative. In addition, I am interested in an Affiliate Program since I have the
    American Business Bureau and the American Consumers Bureau. I am not happy with
    the Commission Junction Company that is associated with Go-Daddy. I look forward to hearing from you, at your convenience. Thank you.

    Reply
    • Hi Dr Eric.

      I had a similar number with Godaddy about 2 years ago. I moved all over to Namecheap
      I’ve saved a fortune on renewals, as GD’s renewal costs in recent years have skyrocketed.

      You can also try Domain.com Use coupon code “sitehub” to get 25% off all purchases.

      Reply
  15. Godaddy auto renews for the original length you bought the domain for. So all my domains are renewing for 8 years etc.. They said there is no way to fix this.

    Namecheap is loads better.

    Reply
  16. Actually i want to get my domain hosted and since last 2 days i have been searching for the Cheap Linux Hosting provider other than redserverhost.com so can you suggest me some better options to get it?

    Reply
  17. I completely agree with everything in this article. I had been with GoDaddy for a long time before recently moving all my domains over to Namecheap, and it’s so refreshing to finally have cut all ties with them.

    The upselling points you made note of are a HUGE problem with GoDaddy, and I know a lot of people who have been ripped off because of them. Heck, even I was ripped off when I bought my first domain.

    The comment from the GoDaddy employee above is hilarious and just goes to show the level of ignorance and lack of care for the customer the company has.

    Reply
  18. “If you’re not a complete idiot, simply pay attention to what you buy on the invoice page, and know what you want, or ask questions.”

    What a condescending, patronising attitude that completely ignores the interests of the customer.
    This comment alone puts me off of GoDaddy

    Reply
  19. I’m a tenured GoDaddy support representative. There’s quite a few errors in this report. Definitely slanted towards Namecheap. To me, it’s simple, and yes, our website sells many products through what this author calls “upsells”. If you’re not a complete idiot, simply pay attention to what you buy on the invoice page, and know what you want, or ask questions.

    Most people with a checking account can tell when they’re being sold. Follow your gut. Ask more questions. Secondly, there are these little trash cans next to every product BEFORE you click PURCHASE.

    Lastly, most products, not including domains, have a 30-day money back guarantee if you purchase for a year or longer. Use it. As far as the knowledge base is concerned, when you call support, it’s second to none. I’ve called NameCheap, and others, on behalf of many customers over many years, yes a 3-way call. My customers do not need to understand because I inform, I teach. Have I ever had another registrar call in to GoDaddy for assistance? No. Why? Because unless you know exactly what you’re doing, most other registrars, including Namecheap, have a very select few representatives that stick around year after year to really understand what to do.

    I find myself educating the representative I’m speaking with 9 out of 10 times. Our DNS is on one page, yet there are 3 ways to view all your domains prior to looking at the DNS. This is because we’ve been around a LONG time. Some customers 16+ years. If you have 1 domain or 200 domains, there’s a solution to fit you. It’s not complicated unless you’re stubbornly set on “some way of doing it”. To me, that seems inflexible.

    GoDaddy is quite flexible. I have yet to see a registrar DNS that rivals ours in performance, flexibility and ease, and I’ve seen a BUNCH. Take it for what it’s worth. Prices are always relative. If $18 a year for a .com domain scares you, and $15 or less makes you feel better, you either have 150 domains, or perhaps you need that 24/7 support for $3 extra per year. If you have 150 domains, trust me, you’ll want our tools, and you’ll be a discount domain club member and only pay $8.50 a year for the .com domains. Oops! Story didn’t mention that, did it..

    Reply
    • Thank you for your comment Godaddy. Very insightful into the mind set of a GoDaddy employee.

      The only reason why this article is leaning towards Namecheap is because they’re a better domain registrar than Godaddy. Fact!!!!

      They’re cheaper, their site is SO much easier to navigate around, and most importantly they do not hard sell you to earth and back. Your comment about “If you’re not a complete idiot, simply pay attention to what you buy on the invoice page” is offensive to those people who have fallen foul to your upselling tactics.

      These are the people who may have never bought hosting or a domain before and can get very confused on your site, and you really don’t help them by having services like “Privacy Protection £4.99 per year” preselected on their purchase. They literally have to untick it to “No Thanks” in order to stop the £4.99 charge for something they don’t need. By the way, that service you offer for £4.99 per year comes FREE OF CHARGE WITH NAMECHEAP.

      Another underhand tactic is having the domain name set to 5 Years at checkout, when most people only want to pay for 1 to 3 years. Again your customer has to be on their guard and make sure they don’t pay for something they don’t want.

      In the past I have also nearly pressed a button for a service I do not require, which is very easy to do when you’re given so many different up-sell options.

      With Namecheap, you don’t need to opt out of any addition purchase. All you do is pay for what YOU have selected.

      Agree with you that the Godaddy support is good and you sound like you’re very good at your job, but your upselling, your platform and your prices suck. Also the 30 day money back guarantee is “sketchy” to say the least. I know people who have been refused a refund on hosting because they “uploaded content” onto the server. LOLOLOL!!!

      Reply
    • Wow, just wow (face palm)…And officially going to switch to Namecheap for all my domains. Boggles my mind how someone thought that was a good way to talk to someone who reviews their service AND that potential customers might read it. Seriously, been with GoDaddy for almost a decade, and have had many of the issues mentioned above but until today, wasn’t interested in the hassle of switching. Timing is perfect, Namecheap sent me an email about switching earlier today. Starting that now.

      Reply
      • Good call Brady!

        About 70% of all my domains are with Namecheap. They’re renewal prices are excellent, so there’s really no need to transfer away to find better prices.

        Good luck.

    • Wow… if a tenured Godaddy representative speaks with this kind of language in a public website, i cannot imagine how they would be talking about their customers in private. what a lack of attitude and manner!!!

      i have a single domain in Goddady with wordpress hosting and office 365 email account (the most expensive and limited email package in the world, yes i’m a complete idiot because i trusted Godaddy)… i hate Godaddy now because an annual renewal of my TLD is USD70 in Godaddy, while it’s USD40 in namecheap.com.

      what the f.ck are you talking about now that so-called tenured Godaddy representative???

      Reply

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